1. Introduction

At NextGen HGV Limited, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to complying with the UK GDPR, the Data Protection Act 2018, and all other relevant privacy laws.

2. Information We Collect

We may collect the following types of information:

  • Personal details: name, address, phone number, email.

  • Driver-related details: licence type, training requirements, employment preferences.

  • Payment information: when you purchase training services or pay for a course.

  • Technical data: IP address, browser type, device details, cookies.

  • Communication records: emails, calls, or messages exchanged with us.

3. How We Use Your Information

We use your data to:

  • Provide our services (e.g., booking HGV/PCV training).

  • Match you with local training providers and employment opportunities.

  • Process payments securely.

  • Send important updates, reminders, and marketing (with your consent).

  • Improve our website, content, and user experience.

  • Comply with legal obligations.

4. Sharing Your Information

We may share your information with:

  • Accredited training providers to arrange your training.

  • Haulage and logistics companies (for job placement support).

  • Payment processors (e.g., Stripe, Klarna) for secure transactions.

  • Regulators or law enforcement if legally required.

👉 We never sell your personal data to third parties.

5. Cookies & Tracking

We use cookies to:

  • Improve website performance.

  • Analyse traffic and user behaviour.

  • Deliver relevant ads through platforms such as Google, Facebook, and LinkedIn.

You can manage cookies through your browser settings.

6. Data Retention

We only keep your personal data for as long as necessary:

  • Customer records: up to 6 years (for legal/tax purposes).

  • Marketing data: until you unsubscribe or withdraw consent.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Ask us to delete your data (“right to be forgotten”).

  • Restrict or object to certain processing.

  • Withdraw consent for marketing at any time.

To exercise your rights, contact us at: [Insert Business Email]

8. Security

We take data protection seriously by:

  • Using secure servers and encryption.

  • Restricting staff access to sensitive data.

  • Regularly reviewing our security practices.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

For questions about this policy or your data rights, please contact:

NextGen HGV Limited
Email: [email protected]
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ